Template for the MVP. Placeholders are marked [like this]. Have a UK solicitor review before launch.
Sub-processors
Third parties that process personal data on our customers' behalf. Last updated: [date]. Subscribe to changes: [email list].
| Provider | Purpose | Location | Data |
|---|---|---|---|
| Anthropic, PBC | AI model provider: generates assistant replies and classifies messages | USA | Chat messages and retrieved knowledge in each request. Not used for training. Commercial terms. |
| Supabase, Inc. | Database, authentication and file storage | UK (London, eu-west-2) | All customer and visitor data at rest |
| Vercel, Inc. | Application hosting and edge network | UK/EU (London region) with global edge | Data in transit; request logs |
| Stripe Payments Europe, Ltd. | Subscription billing | EU / USA | Account owner name, email, billing details. No visitor data. |
| [Embeddings provider, e.g. Voyage AI] | Converts knowledge-base text and questions into search vectors | USA | Knowledge content and visitor questions. Not used for training. |
| [Email provider, e.g. Resend] | Sends handoff, lead and invitation emails | USA / EU | Recipient email, lead contact details in alerts |
| [Inngest] | Background job processing | USA | Job metadata (ids only, no message content) |